Love and Bravery
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Recent activity by Love and Bravery-
What is the exchange & return policy at your stores?
We’re unable to offer cash refunds or store credit returns for any in-store purchases, no matter the reason for exchange. All Sale, promo, and discounted items aren’t eligible for exchange, so do d...
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Where are your stores located?
We have 3 stores in Singapore! JEM50 Jurong Gateway, #02-49 JEM Shopping Mall, Singapore 608549Tel: 6592 3147Opening hours:Monday - Sunday: 11 am - 9.30 pm TAMPINES 1 10 Tampines Central 1, #02-02,...
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What is a backorder?
Backorders are items that aren’t immediately in stock and will arrive in 2–3 months.We place an order with our factory before launching the item online. Once available, limited slots are open for e...
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How do I track my order?
For local customers:Once you receive the update that your order has been shipped, you may track your order via the Ninjavan website and key in "NVSGLVNBV0[order number]A". For example: NVSGLVNBV012...
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Will you open backorder or restock a sold-out item?
Restocks and backorders depend on demand and aren’t guaranteed.To be notified when an item is back, join the Waiting List on the product page by entering your name and email, then click “JOIN WAITI...
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I have not received a reply to my email inquiries, what should I do?
Our office hours are from Monday - Friday, 10am - 6pm and we will respond to all queries within 1 - 2 working days. Please expect delays in our replies during peak and sale periods.
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I have problems logging into my Love and Bravery account.
Please click "Forget Password" at the login page and a new password will be automatically generated and sent to your registered email. Do add customers@loveandbravery.com to your address book to pr...
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Will I be notified when my order is shipped?
Your order's status will be updated and you may check via your account. An email will also be sent to your registered email address with every update.
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Do you have a shop where I can collect my items/ can I self-collect my purchases?
Yes, you may opt for self-collection of your online orders at any of the pick-up points: Love and Bravery HQ: 61 Tai Seng Avenue #03-12 Print Media Hub, Singapore 534167 Love and Bravery Retail Sto...
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What happens when I purchase a backorder along with an in-stock item?
You can choose your preferred delivery modes for in-stock item(s) and backorder item(s) separately.A gentle note that we are unable to provide a combined delivery/shipping of in-stock item(s) and b...