Love and Bravery

Shipping fees, purchases of gift cards, and sale items are excluded from point accumulation.

We don’t hold items in-store, but feel free to check online for availability and drop by quickly to grab it!  

We’d love to have everything from our online store available in-stores, but there’s just too much to fit! Our retail outlets usually carry the latest launches and backorder restocks. If there’s som...

We always recommend giving your items a quick check before making payment, but we totally get that some defects can slip through. We’re happy to offer exchanges for most items — just note ...

We’re unable to offer cash refunds or store credit returns for any in-store purchases, no matter the reason for exchange. All Sale, promo, and discounted items aren’t eligible for exchange, so do d...

We have 3 stores in Singapore! JEM50 Jurong Gateway, #02-49 JEM Shopping Mall, Singapore 608549Tel: 6592 3147Opening hours:Monday - Sunday: 11 am - 9.30 pm TAMPINES 1 10 Tampines Central 1, #02-02,...

Backorders are items that aren’t immediately in stock and will arrive in 2–3 months.We place an order with our factory before launching the item online. Once available, limited slots are open for e...

For local customers:Once you receive the update that your order has been shipped, you may track your order via the Ninjavan website and key in "NVSGLVNBV0[order number]A". For example: NVSGLVNBV012...

Restocks and backorders depend on demand and aren’t guaranteed.To be notified when an item is back, join the Waiting List on the product page by entering your name and email, then click “JOIN WAITI...

Our office hours are from Monday - Friday, 10am - 6pm and we will respond to all queries within 1 - 2 working days. Please expect delays in our replies during peak and sale periods.