You may return your in-store purchased item for an exchange but not for credits.
- Strictly no cash refunds or returns for store credits for all store purchases, regardless of reason of exchange.
- All Sale, promotional, and discounted items are not eligible for exchanges.
- Please bring along your original store receipt and the item(s) to any of our retail stores for exchange within 14 days from the date of purchase.
- Items must be unworn/unwashed/unscented with tags on, in their original packaging in order to be eligible for exchange.
- Due to separate inventories and accounts for online and retail stores, we are unable to provide cross-exchanges for another item available online.
- In the event that the item/size you would like to exchange for is unavailable at the store of purchase, you may exchange for another design available at the store.
- No refund will be provided for the price difference if the exchange item's retail value is lower than that of the original item.
- Strictly only one-time exchange.
Love & Bravery provides exchanges for all items except Sale and discounted items (including items purchased using discount codes), accessories, and specifically stated non-returnable items.
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